1. Home
  2. All
  3. A great customer journey

A great customer journey

by | Jul 21, 2023 | All

I have sent over a number of enquiries to Brightstar Financial over the last three or four years including bridging loans, commercial finance and, most recently, second charge lending and have always received excellent service. When referring, I can trust that the client will be dealt with promptly and professionally, while bringing me income from areas I am not authorised to advise in. Brightstar always provides a great customer journey and there is always someone at the end of the phone for support. Special mention to Adam, Jacqui, Kit, Ben and Rich for going above and beyond to provide five-star service.

Robert Barclay, Fortis Financial 

RELATED NEWS

RELATED NEWS

£154,000 Debt Consolidation Loan with a quick completion

£154,000 Debt Consolidation Loan with a quick completion

£154,000 debt consolidation loan with a quick completionCase StudyGeorgia Walton, Second Charge Mortgage Specialist at Brightstar, arranged a £154,000 loan for a client seeking to consolidate multiple debts into a single, manageable payment. The client had been tied...

The Brightstar Group publishes first Annual ESG Report

The Brightstar Group publishes first Annual ESG Report

As part of World Earth Day, the Brightstar Group has published its first ever ESG Report in what is believes will help set the benchmark for reporting on ESG within the Specialist Finance sector. The 2025 report shares significant insights in the achievements of the...

Second Charge Watch: Time to form a new habit

Second Charge Watch: Time to form a new habit

Second Charge Watch: Time to form a new habit You don’t need to be an expert in second charge mortgages to offer them to your clients — just to spot the opportunity.   ‘I don’t do second charges.’ It’s a phrase I continue to hear from brokers more often than...

Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.